Safety and Security Issues We welcome the use of our community room to the Town Watch organization and we encourage residents to participate in that important organization.
Lobby desks, doors, the management office, the security office, the garage office, engineering, housekeeping--all are electronically linked for instant contact.
Over the years, Management has introduced personnel practices designed to enhance the quality of services, always with the personal touch in mind. For example, identification badges are required not only for security reasons but to make it possible for residents to recognize and speak to employees and contractors by name.
Our senior staff employees have participated in training: What To Do When There Is a Bomb Threat and How To Reduce Workers Compensation and Injury Claims. Four times a year, we ask residents to take part in fire alarm drills.
We have a ten-person security force--most of them Philadelphia police officers working here on a part-time basis. They are uniformed and patrol all areas. They work closely with the Philadelphia police monitoring the neighborhood. They also respond to lock-outs, noise complaints, disturbances in the building, unidentified persons on the property, and alarm system activation. When the Manager is not on the property, the senior security person on duty has the authority of the manager.
We periodically invite representatives of the Philadelphia Fire and Police Departments to discuss with our residents what we need to do in emergency situations. We also periodically publish and deliver door-to-door updated emergency procedures. We ask that residents keep this information near their telephone.